Superiors Quality assurance regime
Serious waste of time holding the paperwork, waste of manpower also. Really, the insurance company will not deny the application because of an unticked box anyway, the answer is there. Do the SMM QA people get the 50 cents they charge you? Sometimes they flag an exam for things that don't make sense also, then you call them and the other shift puys it through. They always seem to be under a lot of pressure.